Prof Jiang Jing from the School of Computing and Information Systems is a respected researcher and academic in natural language processing (NLP), a key subfield of Artificial Intelligence that aims to understand human languages using computational methods. She has investigated broadly on the applied side of NLP, proposing new solutions based on principled machine learning models to problems in a range of areas including information extraction, topic modelling, sentiment analysis, social media analysis, and most recently question answering. Prof Jiang said, "A central concern that motivated my selection of research problems is that I see a prevalent and pressing need in real-world applications for advanced language technologies to quickly discover trends and patterns and to accurately extract knowledge from the huge amount of textual data surrounding us today. To address this pressing need, I have developed novel solutions to push the state of the art of language technologies." A current topic she is researching on is the study of AI models especially for visual and verbal question-answer systems.